Shipping
Shipping & delivery
Last updated · [YYYY-MM-DD]
We ship orders within one working day. The carrier, transit time and cost depend on where you are — see the table below.
Rates & transit times
| Region | Standard | Express | Free over |
|---|---|---|---|
| Germany | €5 · 1–2 days | €12 · next day | €80 |
| Benelux + Austria | €8 · 2–3 days | €18 · 1–2 days | €120 |
| Rest of EU | €12 · 3–5 days | €25 · 1–2 days | €150 |
| United Kingdom | £10 · 3–5 days | £20 · 2–3 days | £120 |
| United States | $25 · 5–8 days | $45 · 2–3 days | $200 |
| Rest of world | From €30 | From €60 | — |
How it works
- Orders placed before 14:00 CET ship the same working day.
- You'll get a tracking link by email as soon as the carrier picks up the parcel.
- Duties and import taxes for non-EU/UK destinations are the customer's responsibility.
Carriers we use
DHL, DPD and Royal Mail for international; [carrier] for next-day domestic. We choose the carrier based on your address — you don't pick.
Click & collect
Free for orders going to our studio in [City]. Ready within 24 hours; we'll email you when it's available. Select Click & collect at checkout.
If something goes wrong
Damage in transit, parcel marked delivered but missing, anything else — write to hello@example.com with your order number and we'll sort it.